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Delivery

Shipping & Delivery

Shipping Fees


We ship all items from our warehouse in Selangor Malaysia. Delivery charges is quoted based on product weight and delivery destination.

FREE
  • For purchase more than RM100 and deliver within Peninsular Malaysia. East Malaysia entitle for free delivery when purchase more than RM300

Shipping may take longer during sale periods and holidays.

Delivery

Zen aims to deliver within the time agreed upon at purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. We will ship your items to you as fast possible.

If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. Please contact with our customer care line@03-61412278 if you need the product urgently before purchase. We will take note and try to deliver them to you in desired time.

shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. Please contact with our customer care line if you need the product urgently before purchase. We will take note and try to deliver them to you in desired time.

For local and also overseas ordering you will able to track your order, by the tracking ID sent to you in the confirmation email. You may track and check the status of your order here.

As a precaution, please keep the receipt of the delivered product.

For Local Delivery

Service Provider Area Estimated Delivery Duration
Pos Laju
West Malaysia 3 working days
East Malaysia 5 working days

For Overseas Delivery


Service Provider Area Estimated Delivery Duration
Malaysia Pos EMS Wordwide 7-14 working days


In the rare circumstance that your item has a defect or is missing from your order please follow the directions in our FAQ or contact Customer Service at cs@zen.my
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