Within www.zen.my, the ingredients of the product are listed on the page to help you identify any sensitivities with certain ingredients. Different skin types and skin conditions may react differently to our products and brands. It is always best to know and understand how your skin reacts to different products and ingredients. If you experienced allergic reaction, please send a detailed description of what occurred along with the pictures to here .We will attend to the case and help find an appropriate solution. Please note that issues must be reported within 7 days of receipt of item. In certain instances, a medical certificate may be requested to identify if it is the product that caused the allergic reactions.

 

3. What happens if I am unhappy with the product I purchase or I changed my mind?

Unfortunately we do not accept return of items if you have made an incorrect purchase or you changed your mind after receiving the items. Please review your cart before completing the order.